Terms of Use

Last updated: 15 October 2026

These Terms of Use ("Terms") are a legal agreement between you and X-ionic Tech Solutions Pvt. Ltd. (CIN U72900PN2021PTC200623), registered office at 613/614, Rasta Peth, Pune 411011, Maharashtra, India ("MyCelestials", "we", "us", "our"). They govern your use of the MyCelestials website, web app, the MyCelestials app on Android and iOS phones (installed from our website, Google Play or the App Store), and related services (the "Service").

This document is an electronic record under the Information Technology Act, 2000 and the rules made under it, and is published as required by Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. It does not need a physical or digital signature.

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

1. What MyCelestials is

MyCelestials helps you save things you would love from any online store, choose which friends can see each list, and let friends quietly gift you something without anyone asking and without duplicate gifts. It also keeps your important dates and gift memories. MyCelestials is new and still growing, so some features may change, and occasionally things may not work as expected.

MyCelestials is not a store. We do not sell, stock, price, ship, deliver or guarantee any product. We do not handle payments. When you buy something, you buy it from the store on its own website or app.

2. Who can use it

• You must be at least 18 years old and able to enter a binding contract under Indian law.
• You may keep a family list, such as a list for a new baby, in your own account. That list is yours and you are responsible for it. Do not add a child's photo, full name or other personal details.
• You must give accurate information and keep your mobile number current.
• One person, one account. Accounts cannot be transferred.

3. Your account

• You sign in with your mobile number and a one-time password (OTP). Keep your phone and OTPs private; never share an OTP with anyone, including people claiming to be from MyCelestials.
• You are responsible for activity on your account. Tell us at once at sayali@x-ionic.com if you think someone else has accessed it.
• You can delete your account at any time from Profile > Account & Data.

4. Wishlists and privacy settings

• You decide what to save and which list it goes into.
• Each list has its own privacy setting: Private, Close friends, Friends, or Anyone with the link. You can change it at any time.
• If you set a list to "Anyone with the link", anyone who has the link can see that list, even if they are not your friend on MyCelestials. To reserve an item, they must first sign in with their mobile number.
• Product details, images and prices are fetched from stores and may be incomplete, out of date or wrong. Always check the latest details on the store before buying.

5. Friends and your circle

• You can add friends by mobile number, from contacts you pick, or with an invite link. A friend sees the lists you have shared with them until you change the setting or remove them.
• Only add people you know. Do not use the Service to contact people who do not want to hear from you.

6. Reserving and sending gifts

• When you reserve a wish on someone's list, it is held for you for 4 hours so no one else buys the same item. You can release it at any time.
• A reservation is a courtesy within the Service. It is not a purchase, and it does not guarantee price or stock at the store.
• After buying, you can mark the gift as ordered, add a note and a tracking link. The person receiving it will not see who reserved or ordered it until it arrives.
• Delivery addresses. If the receiver has chosen to share an address, you can see it while you are holding that gift. You may use it only to deliver that gift. You must not copy, store, share or use it for anything else. Misusing an address, for example to visit, contact or harass someone, will lead to your account being closed and may be reported to the authorities.

7. Buying from stores

• Every purchase is a contract between you and the store, under the store's terms and policies.
• The store is responsible for the product, price, payment, delivery, returns, refunds, cancellations and warranty. Please raise those issues with the store.
• MyCelestials is not responsible for a store's products, service, delays or failures.

8. Affiliate links and how we stay free

The Service is free. Some product links are affiliate links: when someone buys through them, the store may pay us a small commission. This never changes the price you pay. We do not show ads. If we ever introduce paid features, we will tell you clearly first, and you will never be charged without agreeing.

9. Notifications and messages

By using the Service, you agree that we may send you service messages by SMS, WhatsApp, email or in-app notification, such as OTPs, friend requests, gift updates, thank-yous, messages, date reminders and, once available, price-drop alerts. You can turn off non-essential notifications in your settings. We will not send marketing messages without your separate consent.

10. Your content

• "Your content" means what you add: lists, notes, messages, photos, dates and thank-yous.
• You keep ownership of your content. You give us a non-exclusive, royalty-free licence to store, process and display it, only to provide the Service to you and the people you choose.
• You are responsible for your content. It must not be unlawful, hateful, harassing, obscene, misleading, infringing, or include other people's personal data without their permission.
• We may remove content or limit features that break these Terms or the law.

11. What you share is your responsibility

• You decide what to save, which lists to make, who to add as a friend, what privacy setting each list has, and which address to share. You are responsible for those choices and what follows from them.
• Before you share anything, think about who will see it. If you set a list to "Anyone with the link", anyone who gets that link can see the list, including people you did not send it to.
• Once a person you shared with has seen something, we cannot control what they do with it outside MyCelestials, for example taking a screenshot or forwarding it.
• Only share an address you are comfortable with the giver seeing. You can use an office or pickup address instead, or share none.
• Only add another person's name, number, photo, date or details if you are entitled to and they would expect it. You confirm that you have their permission where the law requires it.
• Do not put sensitive information (health, finances, passwords, ID numbers, payment details) in lists, notes or messages.

12. Between you and other users

• We check that each account has a working mobile number. We do not verify who a person really is, and we do not screen or vet the people you choose to add.
• Gifts are always voluntary. No one is obliged to give a gift, and no one may use MyCelestials to demand gifts, money or favours.
• Your relationships and dealings with other users, including any gift, message, promise or disagreement, are between you and them. We are not a party to them.
• If someone misuses what you shared, or makes you feel unsafe, use Block or Report in the app, or write to our Grievance Officer. We will act on reports as the law requires, but we are not responsible for another user's conduct.

13. Things you must not do

You must not host, display, upload, share or link to anything that:

• belongs to another person and that you have no right to share;
• is obscene, pornographic, paedophilic, or invades another person's privacy, including bodily privacy;
• insults or harasses anyone on the basis of gender, is racially or ethnically objectionable, or promotes enmity between groups on the basis of religion or caste with intent to incite violence;
• relates to or encourages money laundering or gambling;
• is harmful to children;
• infringes any patent, trademark, copyright or other proprietary right;
• deceives or misleads about where it came from, or knowingly spreads information that is false or misleading;
• impersonates another person, including through altered, morphed or AI-generated images;
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with other countries, or public order, or incites any offence or obstructs an investigation;
• contains a virus or other code designed to harm any computer resource;
• breaks any law in force.

You must also not:

• Help anyone else do any of the above.
• Save, list or link to items that are illegal, counterfeit, dangerous or sexually explicit, or that infringe someone else's rights.
• Create fake or multiple accounts.
• Try to see lists, addresses or data you have not been given access to.
• Use another person's address, number or data for anything other than the gift it was shared for.
• Harass, spam or abuse other users.
• Scrape, copy or bulk-download data, or use bots without our written permission.
• Interfere with, overload or try to break the security of the Service, including its surprise protection and rate limits.
• Use the Service for commercial resale or advertising without our written permission.
• Ask for money, gift cards or payments from other users, or use the Service for any scheme, scam or fundraising.
• Threaten, stalk or defame another person.

14. Our content and brand

The MyCelestials name, logo, design, software and written content belong to X-ionic Tech Solutions Pvt. Ltd. or its licensors. You may use the Service for your personal, non-commercial use. You may not copy, modify or reuse our brand or content without written permission.

Product names, images, prices and trademarks shown in the Service belong to the stores and brands that own them. We show them only to help you recognise the item you saved, and this does not mean those stores or brands endorse or partner with MyCelestials. If you believe something in the Service infringes your rights, write to our Grievance Officer and we will act on it as the law requires.

15. Third-party sites

The Service links to stores and other websites we do not control. Their terms and privacy policies apply when you visit them. We are not responsible for their content, products or practices.

16. Apps from the App Store and Google Play

• If you download the app from Google Play, Google Play's terms also apply to the download.
• If you download the app from the Apple App Store, these Terms are between you and MyCelestials only, not Apple. Apple is not responsible for the app or its content, and has no obligation to provide maintenance or support for it. If the app fails to meet any applicable warranty, you may tell Apple, and Apple may refund the purchase price, if any; Apple has no other warranty obligation. Apple is not responsible for any claims relating to the app, including product liability claims, claims that the app does not meet a legal or regulatory requirement, consumer protection or privacy claims, or claims that the app infringes someone's intellectual property. MyCelestials, not Apple, is responsible for investigating and handling any such claims. You confirm that you are not in a country subject to a US Government embargo and are not on any US Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You must also follow the App Store's own terms when using the app.

17. Suspension and ending your account

• You can stop using the Service and delete your account at any time from Profile > Account & Data, or at mycelestials.com/legal/delete-account. You have 15 days to change your mind before it is permanently deleted. Uninstalling the app does not delete your account.
• We may suspend or close an account, with notice where reasonable, if it breaks these Terms, puts other users at risk, or if the law requires it.
• When an account is deleted, we handle the data as described in our Privacy Policy.

18. Changes to the Service and these Terms

We are improving MyCelestials all the time. We may add, change or remove features. We may update these Terms; if a change is significant, we will tell you in the app before it applies. If you keep using the Service after the change, you accept the updated Terms. We will also remind you of these Terms at least once a year.

19. Disclaimers

The Service is provided "as is" and "as available". To the extent the law allows, we do not promise that it will always be available, error-free or that product information from stores is accurate. Nothing in these Terms limits any right you have under the Consumer Protection Act, 2019 that cannot be limited.

20. Limitation of liability

To the extent the law allows, MyCelestials is not liable for: products bought from stores; a store's actions or failures; the content, conduct or choices of any user, including what they do with information you chose to share with them; information you chose to make visible through your settings or links; indirect, incidental or consequential losses; or loss of data, profit or goodwill. Our total liability to you for any claim relating to the Service is limited to ₹1,000.

21. Indemnity

To the extent the law allows, you agree to compensate X-ionic Tech Solutions Pvt. Ltd., its directors and staff for any loss, claim, penalty or reasonable legal cost (including claims by other people) caused by: your breach of these Terms; your misuse of the Service; your content; or any personal data of another person that you added or shared without the right to do so.

22. Intermediary status

For content that users add, MyCelestials acts as an intermediary under the Information Technology Act, 2000 and follows the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. To report content that is unlawful or breaks these Terms, contact our Grievance Officer.

23. Grievances

Grievance Officer: Sayali Saswadkar, sayali@x-ionic.com, X-ionic Tech Solutions Pvt. Ltd., 613/614, Rasta Peth, Pune 411011. We acknowledge complaints within 24 hours and aim to resolve them within 15 days. Complaints about content showing a person in a sexual or intimate way, or impersonating someone, are acted on within 24 hours. We respond to lawful orders from courts and government authorities within the times the law sets.

24. Law and disputes

These Terms are governed by the laws of India. Please contact us first; most issues can be resolved quickly. If a dispute cannot be resolved within 30 days, it will be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996, seated in Pune, in English. Subject to this, the courts in Pune, Maharashtra have exclusive jurisdiction. Nothing in this section takes away your right to approach a consumer commission under the Consumer Protection Act, 2019.

25. General

If any part of these Terms is found invalid, the rest remains in force. If we do not enforce a right, we have not waived it. These Terms and our Privacy Policy are the whole agreement between you and us about the Service.

• Events outside our control. We are not responsible for delays or failures caused by events we cannot reasonably control, such as outages of internet, hosting or SMS providers, natural disasters or government action.
• Transfer. You may not transfer your rights under these Terms. We may transfer ours as part of a merger, acquisition or restructuring, and the new owner must honour these Terms.
• Notices. We will contact you through the app, SMS, WhatsApp or email. You can contact us at sayali@x-ionic.com.
• Language. These Terms are written in English. If we provide a translation, the English version applies if there is any difference.
• Survival. Sections that by their nature should continue after your account ends, such as liability, indemnity and disputes, continue to apply.

26. Contact

sayali@x-ionic.com · X-ionic Tech Solutions Pvt. Ltd., 613/614, Rasta Peth, Pune 411011, Maharashtra, India